Last Updated: July 2025
About PalQs
PalQs is a social polling application designed for adults (18+) that enables users to:
- Create and participate in polls with friends and circles
- Connect with friends and form social groups ("Circles")
- Share images and multimedia content
- Access premium features through subscriptions
- Invite friends through contact sharing
While the app is designed for adults, we understand that teens aged 13-17 may use our platform with parental consent. We have implemented comprehensive safety measures to protect all users, with special attention to minors.
Our Commitment to Child Safety
PalQs is committed to creating a safe environment for all users, with special attention to protecting minors from harm. We have implemented comprehensive safety measures to prevent child sexual abuse and exploitation (CSAE) on our platform. This policy is available here and cannot be edited by users.
Age Requirements & Verification
Minimum Age Policy
- Primary Audience: PalQs is designed for adults 18 years and older
- Legal Minimum: Users must be at least 13 years old to use PalQs
- Teen Usage: Users between 13-17 must have parental permission
- Age Verification: We require valid email addresses and may request additional verification for suspicious accounts
Age Restrictions
- We do not knowingly collect personal information from children under 13
- If we discover a user is under 13, we will immediately delete their account and data
- We may request age verification documentation for compliance purposes
Parental Rights and Responsibilities
- Parents/guardians are responsible for monitoring minors under their supervision
- Parents may request deletion of their child's account
- We encourage parental involvement in children's online activities
- Parents should review their child's poll content and social interactions
Content Moderation & Safety Measures
Prohibited Content
PalQs strictly prohibits:
- Child Sexual Abuse Material (CSAM): Any content involving minors in sexual situations
- Exploitation Content: Content that exploits or endangers minors
- Grooming Behavior: Attempts to manipulate or exploit minors
- Inappropriate Interactions: Sexual or harmful interactions with minors
- False Age Claims: Misrepresenting age to interact with minors
Content Monitoring
- User Reports: All users can report concerning content or behavior through our in-app reporting system
- Human Review: All reported content is reviewed by our trained safety team
- Manual Monitoring: Our safety team regularly reviews user reports and conducts manual content reviews
- Community Guidelines: Clear guidelines help users identify and report inappropriate content
Reporting Mechanisms
We provide two primary ways to report safety concerns:
- In-App Reporting: Every piece of content and user profile has a prominent "Report" button for immediate reporting
- Direct Email: For detailed reports or follow-up concerns, contact support@palqs.com
- Emergency Contact: For immediate safety concerns, contact local authorities
Safety Features
Privacy Controls
- Circle-Based Sharing: Content is only shared within approved circles
- Friend-Only Interactions: Users can only interact with confirmed friends
- Profile Privacy: Users control what information is visible to others
- Contact Management: Users can block or remove unwanted connections
Content Restrictions
- Manual Review: Reported content is reviewed by our safety team
- Community Standards: Clear guidelines on acceptable content
- Link Restrictions: Only premium users can share approved links
- User Verification: Basic verification required for all accounts
Response & Legal Compliance
Our Response Process
- Report Review: All safety reports are reviewed by our safety team within 24 hours
- Account Suspension: Accounts with confirmed violations are immediately suspended
- Law Enforcement Cooperation: We cooperate fully with law enforcement investigations
- Data Preservation: We preserve relevant data for legal investigations
Mandatory Reporting
- We report all confirmed CSAM to the National Center for Missing and Exploited Children (NCMEC)
- We cooperate fully with law enforcement investigations
- We preserve relevant data for legal investigations
- We comply with child safety laws in all jurisdictions where we operate
Contact Information
Safety Team Contact
- CSAM Prevention Support: support@palqs.com
- Response Time: Within 24 hours for safety concerns
- Emergency: For immediate threats, contact local law enforcement
Updates to This Policy
We regularly review and update our safety standards to address emerging threats and improve our protection measures. Users will be notified of significant changes to this policy. This policy is available here and is maintained in a non-editable format for public reference.
For immediate safety concerns involving minors, contact your local law enforcement agency immediately.
This safety policy is part of our commitment to creating a safe environment for all PalQs users.