Last Updated: July 2025
Introduction
Welcome to PalQs ("we," "our," or "us"). PalQs is a social polling application that allows you to create polls, connect with friends, and make group decisions. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services (the "Service").
By using PalQs, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide Directly
- Account Information: Email address, full name, and password when you create an account
- Profile Information: Profile pictures, personal motto, and motto links (premium feature)
- Poll Content: Questions you create, poll options, images you upload, and your votes
- Social Connections: Friend requests, circle memberships, and social interactions within the app
- Contact Information: When you choose to invite friends, we may access your device contacts with your permission
- Payment Information: Billing details for premium subscriptions and credit purchases (processed securely through our third-party payment providers)
- Communications: Messages you send to us for support or feedback
Information Collected Automatically
- Usage Data: How you interact with the app, features used, and time spent
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Location Data: General location information based on IP address (we do not collect precise location data)
- Log Data: App crashes, system activity, and error reports
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve user experience
How We Use Your Information
We use the information we collect to:
- Provide and Maintain the Service: Create and manage your account, enable poll creation and voting
- Social Features: Connect you with friends, manage circles, and facilitate social interactions
- Premium Features: Process subscriptions, manage billing, and provide premium functionalities
- Personalization: Customize your experience and show relevant content
- Communication: Send you service-related notifications, updates, and respond to support requests
- Safety and Security: Detect fraud, prevent abuse, and maintain platform security
- Analytics: Understand usage patterns and improve our services
- Legal Compliance: Comply with applicable laws and regulations
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Other Users
- Public Information: Your profile information, polls, and votes may be visible to other users based on your privacy settings
- Circle Members: Information shared within circles is visible to all circle members
- Friend Connections: Your friends can see your profile information and activity
With Service Providers
- Authentication Services: Google Sign-In for account creation and login
- Database and Hosting: Supabase for data storage and user authentication
- Payment Processing: RevenueCat and payment processors for subscription management
- Analytics: Service providers for app analytics and crash reporting
- Customer Support: Third-party support platforms to provide customer service
Legal Requirements
- Legal Compliance: When required by law, court order, or legal process
- Safety and Security: To protect the rights, property, or safety of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security audits and updates
- Access controls and authentication requirements
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the data affected, and steps you can take to protect yourself.
Your Rights and Choices
Account Management
- Access: View and update your profile information
- Deletion: Delete your account and associated data
- Data Export: Request a copy of your data (where technically feasible)
Privacy Controls
- Contact Access: Grant or revoke permission to access your device contacts
- Notifications: Control push notification preferences
- Circle Privacy: Manage who can see your polls and activity
Marketing Communications
- Opt-out: Unsubscribe from marketing emails
- Preferences: Manage communication preferences in your account settings
- Withdrawal of Consent: Revoke consent for specific data uses at any time
Children's Privacy
PalQs is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to this transfer.
Third-Party Links and Services
Our app may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or legal compliance even after account deletion.
Specific retention periods:
- Account Data: Until account deletion
- Poll Data: 30 most recent polls per circle (older polls may be automatically archived)
- Payment Data: As required by payment processors and applicable law
- Usage Data: Up to 2 years for analytics purposes
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Provide personalized content and features
You can control cookies through your device settings, but disabling cookies may affect app functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you a notification through the app or email
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@palqs.com
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information to third parties.
European Union Privacy Rights
If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with supervisory authorities
Legal Basis for Processing: We process your personal data based on:
- Contractual necessity (to provide our services)
- Legitimate interests (to improve our services)
- Consent (for optional features like contact access)
- Legal obligations (for compliance requirements)
Your Privacy Matters
This Privacy Policy is effective as of July 2025 and governs your use of PalQs.